Tuesday, November 19, 2019

Client Charter

We are committed in providing quality, efficient and intact services in order to fulfill the needs of client as follow:-

1. Grant Of licence

  •  Ground Water Abstraction Licence – 28 working days
  • Surface Water Abstraction Licence – 14 working days
  • Diversion of Water Licence for Generating Electricity – 35 working days

2. Grant of Written Approval

  • Resource Alteration Activity (Jetty Activity) – 45 working days
  • Resource Alteration Activity (Other Than Jetty Activity) – 21 working days

3. Payment of Voucher – 7 working days

4. Feedback on Receipt of Public Complaint – 2 working days

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Last Update on : Wednesday, 11 January 2017 11:26